FAQ
Common Questions
Frequently Asked Questions
+ How much does a boiler service cost?
A standard annual boiler service starts from around £70. We'll confirm the exact price upfront.
+ Are you Gas Safe registered?
Yes. Our Gas Safe registration number is 637838. We work on gas, oil, and LPG systems.
+ Do you offer emergency call-outs?
We do. Give us a ring and we'll get to you as quickly as possible — usually the same day.
+ What areas do you cover?
We cover Thirsk and surrounding North Yorkshire — Northallerton, Ripon, Bedale, Boroughbridge, and more.
+ Do you provide free estimates?
Yes. For most jobs we can quote over the phone. For larger projects, we'll assess on-site free of charge.
Pricing & Payments
Frequently Asked Questions
+ How do I pay for the work?
We accept bank transfer, cash, and card payments.
+ Do you charge for quotes?
No. All quotes are free with no obligation.
+ Are there any hidden fees?
Never. The price quoted is the price you pay.
+ Do you offer payment plans?
For larger jobs we can discuss flexible payment options.
+ Is there a call-out fee?
For emergencies there may be a small charge — we'll always tell you upfront.
+ How long does a boiler installation take?
A like-for-like swap usually takes one day. More complex work may take two.
+ Is your work guaranteed?
Yes. All work is guaranteed. New boilers carry manufacturer's warranty too.
+ Can I get a landlord gas safety certificate?
Absolutely. We do CP12 inspections and issue the certificate on the spot.
+ How long does a bathroom renovation take?
Typically 5-10 working days depending on scope.
+ Do I need to be home during work?
Not necessarily, but you'll need to provide access.